Support

Clear paths for account access, privacy questions, and product issues.

Email Support

For account issues, technical problems, or general questions, email us at support@getshiftd.com. We typically respond within one business day.

Account Access

Shiftd accounts are managed by your department administrator. If you need an account or have trouble logging in, contact your scheduling manager first. If they're unable to help, reach out to us.

Password Reset

Forgot your password? Use the "Forgot Password" link on the login screen. A reset link will be sent to your email. If you don't receive it, check your spam folder or contact your administrator.

Account Deletion

You can delete your account from the Settings tab in the app. Deletion includes a 30-day grace period during which you can cancel. After 30 days, all your data is permanently removed. For questions about data removal, email support@getshiftd.com.

Bug Reports and Feedback

Found a bug or have a suggestion? Use the "Send Feedback" option in the app's Settings tab, or email support@getshiftd.com with details about what happened and your device model.