Email support
For account issues, technical problems, or general questions, email us at support@getshiftd.com. We typically respond within one business day.
Support
Email us or work through the self-serve options below.
Account access
Shiftd accounts are managed by your department administrator. If you need an account or have trouble logging in, contact your scheduling manager first. If they're unable to help, reach out to us.
Password reset
Forgot your password? Use the "Forgot Password" link on the login screen. A reset link will be sent to your email. If you don't receive it, check your spam folder or contact your administrator.
Account deletion
You can delete your account from the Settings tab in the app. Deletion includes a 30-day grace period during which you can cancel. After 30 days, all your data is permanently removed. For questions about data removal, email support@getshiftd.com.
Bug reports and feedback
Found a bug or have a suggestion? Use the "Send Feedback" option in the app's Settings tab, or email support@getshiftd.com with details about what happened and your device model.